Name: Hotel Plaza Colon
Address: San Marcos 261, Arica, CL

04

Guest scores & sentiment

From 211 guest reviews · multi-source · as of 2026-07-12

Guests praise the central location, friendly staff, and cleanliness. Main complaints involve noise from streets and neighbors, aging facilities lacking AC, and limited breakfast variety.

KEYSuitable for those valuing location and service. Noise-sensitive guests should avoid street-facing rooms; expect older facilities and no AC in some rooms.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient?＋

Located 100m from the main square, it is ideal for exploring Arica. It offers free private parking and a tour desk for city tours.

pros_consWhat is the overall guest rating and feedback?＋

With 211 reviews and a 7.9 score, guests praise the location, staff, and cleanliness. Main complaints involve noise, aging facilities without AC, and limited breakfast.

diningDoes the hotel offer dining options? How is breakfast?＋

The hotel has an on-site restaurant and room service. However, guests note that breakfast variety is limited.

roomAre the rooms well-equipped? Is there air conditioning?＋

Rooms feature private bathrooms and cable TV with high cleanliness. Note that some guests report aging facilities and a lack of air conditioning.

serviceWhat are the front desk hours and service quality?＋

Security is 24-hour with limited front desk hours. Staff are praised as friendly and professional, supporting cashless and contactless check-in/out.

policyWhat are the check-in/out times? Are pets allowed?＋

Check-in is at 14:00 and check-out at 12:00. Pets are not allowed, but children are welcome. Safe deposit boxes and laundry services are available.

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Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Room

3 × Twin bed / 1 × Double bed30 ㎡up to 5

Offering free toiletries, this family room includes a private bathroom with a bath and a shower. This family room has a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 4 beds.

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Double Room

1 × Double bed20 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a bath and a shower. This double room features a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

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Double Room with Extra Bed

1 × Twin bed / 1 × Double bed20 ㎡up to 3

Offering free toiletries, this double room includes a private bathroom with a bath and a shower. This double room features a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

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Triple Room

3 × Twin bed20 ㎡up to 3

Offering free toiletries, this triple room includes a private bathroom with a bath and a shower. This triple room features a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 3 beds.

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Twin Room

2 × Twin bed20 ㎡up to 2

Offering free toiletries, this twin room includes a private bathroom with a bath and a shower. This twin room has a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

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Economy Double Room

1 × Double bed16 ㎡up to 2

Providing free toiletries, this double room includes a private bathroom with a bath and a shower. This double room features a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

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Single Room

1 × Twin bed16 ㎡up to 1

Featuring free toiletries, this single room includes a private bathroom with a bath and a shower. This single room has a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

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Facilities · 40

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFamily roomsSafety deposit boxParkingStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securityDelivered food - securely coveredThermometers for guests provided by propertyInternet accessNo accessible train station shuttleOffsite parking discounted rates availableSelf parking (surcharge)Television in common areasAccessible train station shuttleFree wired internetFront desk (limited hours)GarageHousekeeping on requestNon-smoking roomsRestaurantTour desk