Search cities, hotels, brands…
1 / 24

Embassy Suites by Hilton Columbia Greystone

★★★★·7.9/ 10Good
·Hotels
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 56 facilities +
Review
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise friendly staff, extensive breakfast, and happy hour. Major complaints cite dated facilities, musty odors, stains, poor cleanliness, and AC issues.

Dimension scores · cross-source

Location8.2
Service7.8
Cleanliness7.2
Value7.0
PraisedFriendly and helpful staff · Extensive and delicious breakfast buffet · Spacious rooms with kitchenettes · Convenient location near attractions
ComplaintsDated facilities needing renovation · Poor room cleanliness with stains and mold · Frequent AC leaks and plumbing issues · Strong odors (smoke/mildew) in rooms

KEYSuitable for those valuing service/food over hardware. Avoid if sensitive to age/odors.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located just off I-126, it offers easy access to the city center and airport. The location dimension scores 8.2, praised for its convenience.
diningWhat are the breakfast and dining options like?
It offers a free cooked-to-order breakfast and an evening reception. Guests highly praise the excellent breakfast variety and good happy hour atmosphere.
familyIs this hotel suitable for families?
Yes, 49 family travelers appreciated the spacious rooms and service. However, some noted dated facilities, musty odors, pests, and AC leaks.
businessHow is the experience for business travelers?
Business guests value the service and location but complain about dated facilities, poor cleanliness, noise, and AC issues. Some also mentioned vehicle security risks.
coupleWhat are the pros and cons for couples?
Pros include friendly staff and free breakfast. Cons are dated, dirty facilities with stains and odors, poor cleaning, and low cost-performance ratio.
roomHow are the room facilities and hygiene?
Rooms have microwaves, fridges, and coffee makers. However, cleanliness scores only 7.2, with frequent complaints about musty odors, stains, and poor maintenance.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →