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Residence Inn Rochester Henrietta

★★★·9.2/ 10Excellent
RResidence Inn by Marriott·Marriott Bonvoy·Hotels
📍1300 Jefferson Road · Rochester ↗
📞+15852728850·Official site ↗
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsBBQ facilitiesAll 57 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Discovering Rochester (NY) becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the laundromat and dry cleaning service ensures your preferred travel garments remain clean and accessible. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Experience unparalleled comfort as groceries can be brought right to your room at Residence Inn by Marriott Rochester Henrietta through their distinctive delivery assistance. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. Indulge in the numerous pursuits available at Residence Inn by Marriott Rochester Henrietta. Treat and spoil yourself by taking a trip to salon.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 231 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff, spacious modern rooms, and convenient location. Common complaints include inconsistent housekeeping (hair, stains), stale bedding, mediocre breakfast, and occasional service lapses.

Dimension scores · cross-source

Facilities9.0
Surroundings9.0
Service8.8
Location8.8
Cleanliness8.5
Value8.4
＋ PraisedSpacious rooms with full kitchens · Friendly and professional staff · Abundant and tasty breakfast · Good kids' amenities (pool, basketball)
－ ComplaintsInconsistent housekeeping cleanliness · Noise issues (machines, neighbors) · Aging facilities in older towers · Occasional equipment malfunctions

KEYSuitable for families/long stays. Verify room specs, inspect cleanliness upon arrival, and manage breakfast expectations.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋
Situated just off Interstate 390 near downtown Rochester, the location is highly rated (8.8) for easy access to local attractions and city centers.
diningIs breakfast included? How is the quality?＋
A complimentary breakfast buffet is offered. While reviews note variable quality, the overall recommendation rate is 99% and facility score is 9.0.
familyIs this hotel suitable for families with children?＋
Highly suitable. It allows pets, offers family rooms, a shallow-end pool, BBQ facilities, and spacious suites with full kitchens and sofa beds.
businessIs it convenient for business travelers to work? Is there a gym?＋
Very convenient. Each room has a work desk and free Wi-Fi. A fitness center (surcharge may apply) and 24-hour market are available for business needs.
coupleWhat is the experience for couples? Are rooms quiet?＋
Rooms are spacious and modern with flat-screen TVs. Despite some bedding complaints, the high environment score (9.0) makes it comfortable for couples.
roomWhat are the room facilities? Is it clean?＋
Rooms feature full kitchens, desks, and sofa beds. Cleanliness scores 8.5; while isolated issues exist, strict disinfection protocols ensure a good stay.
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