Guest scores & sentiment

From 259 guest reviews · multi-source · as of 2026-07-11

Guests praise the stunning vineyard setting, spacious rooms, and exceptional staff service, particularly highlighting the food and wine. Common complaints include noisy AC units, occasional cleaning lapses, slow breakfast service, high prices, and limited payment options.

Dimension scores · cross-source

Value9.0

Service9.0

Location9.0

＋ PraisedPrivate, romantic setting with beautiful views · Attentive, personalized service · Professional and free wine tasting · High-quality, fresh breakfast

－ ComplaintsHigh dining prices · No guest discounts at restaurant · Some facilities need maintenance · Extra charges for items like water

KEYIdeal for wine lovers seeking luxury and tranquility. Be prepared for older facilities and verify payment policies in advance.

FAQ · grounded in hotel data & reviews

locationWhat is the location and environment like?＋

Nestled in a serene vineyard in Carmelo, it offers stunning views and a tranquil atmosphere highly praised by guests.

coupleAre there special experiences for couples?＋

Couples highly appreciate the privacy, vineyard views, and personalized wine cellar tours and tastings.

diningHow is the dining and wine experience?＋

The on-site restaurant and wine tasting are highly rated for quality, though some guests note high prices and lack of discounts.

roomAre the rooms comfortable? Any drawbacks?＋

Rooms are spacious and modern, but some guests report issues with old facilities, specifically noisy air conditioning units.

serviceWhat is the level of service?＋

Service is highly praised for being professional and enthusiastic, though rare instances of cold reception were noted.

familyIs it suitable for families with children?＋

Children are allowed with kid meals, but the pool is not heated and options are limited. Families value the vineyard setting over child-specific facilities.

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R

Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite with Vineyard View

1 × Extra-large double bed (Super-king size)85 ㎡up to 2

This suite features a terrace, a seating area and a dressing room.

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Suite with Wine Cellar View

1 × Extra-large double bed (Super-king size)45 ㎡up to 2

This suite includes a mini-bar, DVD player and fireplace.

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Suite (Bodega View)

1 × King bedup to 2

1 King BedBalcony/patio with park views Layout - Separate sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - 55-inch LED TV with premium channelsFood & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and free bottled waterSleep - Premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Yard, safe, and laptop workspace; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Hardwood flooring in roomNon-SmokingRoom is accessed via exterior corridors

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F

Facilities · 69

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolSafety deposit boxMassage servicesParkingTerracePrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)Concierge serviceKid mealsAdult onlyPublic BathOutdoor furnitureCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsFace masks for guests availableThermometers for guests provided by propertyInternet accessJapanese gardenFitness facilities (surcharge)Exercise/lap poolNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableCharcoal grillPrivate beach nearbyPrivate picnicsReception hallBilliards or pool tableSelf parking (surcharge)Bicycle-friendly propertyBeach umbrellasBeach toysSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Access to nearby outdoor poolVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetGolfing on siteHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantTour desk