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Hotel Cruz del Vado by Art Hotels

★★★★★·8.6/ 10Recommended
·Hotels
📍La Condamine 12-56 and Tarqui street · Cuenca ↗
Check-in 02:00 PM / out 12:00 PM
Guest education on local ecosystems and cultureLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingAll 63 facilities +
Review
04

Guest scores & sentiment

From 107 guest reviews · multi-source · as of 2026-07-19

This hotel is highly praised for its stunning colonial architecture, artistic decor, attentive staff, and prime walkable location in Cuenca’s historic center. Guests also love the rooftop dining, city views, and quality breakfast. Main drawbacks include limited vehicle access due to the pedestrian street, inconvenient paid parking, inconsistent soundproofing, poor ventilation or lack of AC in some interior rooms, and occasional slow service at peak hours.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
＋ PraisedStunning views and historic architecture · Attentive and professional service · Excellent and varied breakfast · Convenient and safe location
－ ComplaintsPoor ventilation/no windows in some rooms · Lack of privacy on shared terraces · Inadequate amenities (small towels/robes) · Occasional slow restaurant service

KEYIdeal for travelers who enjoy historic architecture and walking tours. Confirm room ventilation and view preferences in advance, bring earplugs, and plan for nearby paid parking.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? Is it close to attractions and the airport?＋
Located in Cuenca’s historic center, it is within walking distance to Pumapungo Museum, Tomebamba River, and the New Cathedral, and close to the international airport. However, the surrounding pedestrian street prevents vehicles from reaching the entrance.
diningHow is the breakfast and dining experience?＋
Guests rated the overall experience 9.0 across 107 reviews, with the rooftop dining and breakfast receiving high praise. Service response may be slower during peak hours, so dining off-peak is recommended.
coupleIs this hotel suitable for couples?＋
Highly suitable for couples, who praised the colonial architecture, scenic views, attentive service, and breakfast quality. Some rooms share terraces with limited privacy, so request a courtyard-facing room if preferred.
roomWhat are the room amenities and soundproofing like?＋
Rooms feature flat-screen TVs, minibars, and free WiFi, and are generally clean and modern. Some street-facing rooms have inconsistent soundproofing, while interior rooms may lack windows, ventilation, or air conditioning.
serviceHow is the hotel service quality?＋
The service dimension scores 9.0, with guests consistently praising the warm and attentive staff. The 24-hour front desk offers concierge, luggage storage, and express check-in, plus airport transfer assistance.
policyWhat are the check-in/out times and policies for children and pets?＋
Check-in is at 14:00 and check-out at 12:00, with express processing available. Children are welcome with kid meals provided, but pets are not allowed.
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