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The Manila Hotel

★★★★★·9.1/ 10Excellent
·Hotels
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorAll 77 facilities +
Review
04

Guest scores & sentiment

From 279 guest reviews · multi-source · as of 2026-07-11

Guests praise the historic charm, grand lobby, and attentive staff, with some enjoying bay views. Common complaints include aging facilities, elevator issues, inconsistent breakfast quality, and administrative inefficiencies.

Dimension scores · cross-source

Cleanliness9.2
Surroundings9.2
Rooms9.1
Service9.1
Facilities8.8
Wi-Fi8.2
Location8.2
Value8.1
PraisedAuthentic design and ambiance · Clean and comfortable rooms · Excellent staff service · Historic ambiance and grand lobby
ComplaintsUnsafe or hectic surroundings · Limited food choices · Old furniture · Aging room facilities

KEYIdeal for history lovers. Book newer/higher floors to avoid aging issues in older sections. Allow extra time for check-in procedures.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation convenient?
Located in central Manila with high convenience scores (8.2). It features historic charm and easy access to diverse dining options.
diningWhat are the breakfast and dining options?
Offers diverse dining like Chinese, French, and Halal options. Breakfast is extensive but can be crowded; environment and service score over 9.
familyIs this hotel suitable for families with children?
Children are allowed with kid meals provided. However, some families note aging facilities like AC issues and chaotic check-in processes during peak times.
coupleAny recommended room types or experiences for couples?
Couples love the historic charm and grand lobby. Some sea-view rooms offer stunning bay vistas, but noise and unopenable windows in some rooms should be checked.
businessHow is the experience for business travelers?
Business guests appreciate the colonial decor and spacious rooms. However, cumbersome admin processes, slow check-in, and delayed room service are common complaints.
roomHow are the room facilities and hygiene?
Cleanliness scores high at 9.2, but some rooms suffer from aging facilities, odors, pests, or leaks. Experience varies significantly between new and old towers.
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