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Finca Hotel Santana

9.0/ 10Recommended
·Hotels
Offsite parking discounted rates availableClubhouseSwimming poolFamily roomsBBQ facilitiesLuggage storageAll 72 facilities +
Review
04

Guest scores & sentiment

From 76 guest reviews · multi-source · as of 2026-07-20

Guests highly praise the friendly staff, convenient location near Parque del Café, delicious food, and well-maintained facilities. Main complaints involve noise from nearby roads in certain rooms, minor maintenance and hygiene oversights, nighttime insects, and limited access hours for some amenities. Overall, the stay is very positive.

Dimension scores · cross-source

Service9.5
Location9.4
Rooms9.3
Cleanliness9.2
Value9.1
Facilities9.1
Surroundings9.0
Wi-Fi7.0
PraisedExcellent location near Coffee Park · Pet-friendly and attentive staff · Delicious and generous food · Peaceful environment with nature
ComplaintsNoise from nearby roads affects sleep · Poor maintenance of facilities (fans/hot water) · Restricted access to pool/amenities · Some rooms need aesthetic/cleanliness improvements

KEYIdeal for families visiting Parque del Café. Request rooms away from the road to avoid noise, and be prepared for rural surroundings with occasional insects.

FAQ · grounded in hotel data & reviews

locationIs the hotel convenient? Is it close to attractions and the airport?
The hotel is conveniently located near Parque del Café with peaceful surroundings and is close to El Eden International Airport. Its location scored 9.4 across 76 guest reviews.
diningHow is the breakfast and dining?
Guests enjoy a complimentary continental breakfast and an on-site restaurant, both highly praised for delicious and generous meals.
familyIs it suitable for families with children? What kid-friendly facilities are available?
It is highly suitable for families, offering family rooms, kids' outdoor play equipment, and kid meals. Among 54 family trip reviews, guests praised the convenient location and service. Pets are also welcome.
coupleHow is the experience for couples?
Couples appreciate the beautiful, quiet environment and spacious, clean rooms. Of 17 couple-trip reviews, most praised the service, though guests recommend avoiding road-facing rooms to minimize traffic noise.
roomWhat is the quality and cleanliness of the rooms like?
Rooms score 9.3 and are generally spacious, comfortable, and tidy. However, some guests note traffic and dog barking noise in road-facing rooms, plus occasional insects and minor maintenance details.
serviceIs the hotel service good?
Service is excellent, scoring 9.5 in guest dimensions. “Friendly and attentive staff” is consistently listed as a top pro across 76 reviews.
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