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The Sanctuary Hotel and Spa

★★★★·8.8/ 10Recommended
·Hotels
2014 opened· 81 rooms· Check-in 11:00 AM / out 12:00 PM
Fitness facilitiesFull-service spa24-hour front deskGardenLuggage storageTerraceAll 20 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at The Sanctuary Hotel Resort and Spa. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discover the wonders of Port Moresby with ease by utilizing the services provided by car hire and shuttle. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Obtaining passes for the town's top entertainments becomes effortless with hotel's tours. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the The Sanctuary Hotel Resort and Spa with convenient amenities like 24-hour room service and room service at your disposal. At The Sanctuary Hotel Resort and Spa, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. A few accommodations within The Sanctuary Hotel Resort and Spa offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker, bottled water and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at The Sanctuary Hotel Resort and Spa. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. During your stay, don't forget to allocate some moments to experience the readily available shoreline. Conclude your holiday perfectly with a visit to massage and spa on your final days. Be sure to drop by the pool at hotel at least once during your stay. At The Sanctuary Hotel Resort and Spa, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the hotel's poolside bar. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Guest scores & sentiment

From 246 guest reviews · multi-source · as of 2026-07-11

Guests praise the tranquil, garden-like atmosphere, friendly staff, and free airport transfers. Food portions and local dishes are highlighted. Main complaints include poor WiFi, aging facilities, basic amenities, and maintenance issues.

Dimension scores · cross-source

Value10.0
Service9.0
Location8.0
PraisedConvenient location and tranquil environment · Enthusiastic and professional staff service · High value and authentic local cuisine · Spacious, comfortable rooms with good amenities
ComplaintsOccasional shuttle delays · Noise management issues after hours · Limited menu variety · Occasional room maintenance issues

KEYIdeal for relaxation seekers. Note potential WiFi issues and aging facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?
Guests praise the tranquil, garden-like atmosphere and free airport transfers, though occasional delays occur. The location score is 8.0.
diningAre there good dining options?
The restaurant serves delicious local dishes with generous portions, especially steaks. 24-hour room service is also available.
familyIs this hotel suitable for families?
While some family reviews exist, the policy states children are not allowed. Please contact the hotel directly to confirm.
businessWhat are the benefits for business travelers?
Business guests appreciate the proximity to the airport, tranquil environment, and spacious rooms. Free WiFi is available, though signal quality varies.
roomHow are the rooms and facilities?
Rooms are spacious but facilities are aging with maintenance issues. Toiletries are basic, and some reported lack of hot water.
serviceHow is the service quality?
Service scores 9.0/10. Guests consistently praise the friendly, professional, and helpful staff across all interactions.
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