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Hotel Martinez

★★★
·Hotels
Meeting roomsFree breakfast24-hour front deskLuggage storageFree WiFiFree buffet breakfastAll 10 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise friendly staff and breakfast, plus convenient location. Major complaints include outdated facilities, poor soundproofing, odors, leaks, and missing amenities like WiFi/hairdryers, affecting value perception.

Dimension scores · cross-source

Service8.5
Wi-Fi8.1
Location8.1
Cleanliness7.9
Rooms7.4
Value7.2
Facilities6.7
PraisedFriendly and attentive staff · Convenient location · Varied breakfast · Comfortable beds
ComplaintsDated facilities · Poor soundproofing · Missing room amenities · Occasional odors and parking issues

KEYSuitable for those valuing service/location; avoid if sensitive to age/noise/WiFi.

FAQ · grounded in hotel data & reviews

diningDoes the hotel offer breakfast?
Yes, a complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM. Guests highly praise its quality and variety based on reviews.
locationIs the location convenient? What attractions are nearby?
The location is excellent, with key landmarks like El Castello Azul and the Archaeology Museum within walking distance. It scores 8.1 for location.
serviceHow is the front desk service?
Staff are praised for being friendly and helpful. The 24-hour front desk offers tour assistance and luggage storage, scoring 8.5 in service.
roomWhat is the condition of the room facilities?
Facilities are outdated with issues like odors, leaks, or poor soundproofing. While cleanliness is decent (7.9), noise levels are a concern.
policyWhat are the check-in and check-out times?
Check-in is after 14:00 and check-out is before 12:00. The hotel does not allow children or pets and is smoke-free.
businessIs it suitable for business travel?
Suitable for short stays with meeting rooms and laundry services. However, inconsistent WiFi and poor soundproofing may affect productivity and rest.
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