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Grand Hotel LES TROIS ROIS

★★★★★·9.4/ 10Excellent
TThe Leading Hotels of the World·Leaders Club·Hotels
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 67 facilities +
Review
Official

Grand Hotel Les Trois Rois provides flawless service and all the necessary facilities for visitors. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Experience the wonders of Basel with ease by utilizing the services provided at car hire. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at Grand Hotel Les Trois Rois, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Smoking is limited to specified smoking zones. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Grand Hotel Les Trois Rois. Unwind after your day by exploring the massage and find warmth and relaxation. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 368 guest reviews · multi-source · as of 2026-07-07

Guests praise the traditional luxury, exceptional service, and dining. Common complaints include high prices, lack of modern amenities like USB ports or AC in some rooms, and occasional service inconsistencies.

Dimension scores · cross-source

Service10.0
Location10.0
Facilities9.4
Cleanliness9.4
Surroundings9.4
Value9.0
PraisedExceptional and personalized service · Rhine views and historic charm · Excellent dining experience · Prime location
ComplaintsLack of AC or warm rooms · Aging facilities or maintenance issues · Long waits for dining service · Minibar charge disputes

KEYIdeal for luxury seekers valuing service. Check for AC/USB in rooms and noise levels if near streets.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in the heart of Basel's Old Town by the Rhine (Location score: 10.0). Guests receive a complimentary BaselCard for free public transport and exclusive discounts.
diningWhat is the dining quality? Is there a Michelin-starred restaurant?
Dining is highly praised (Value score: 9.0), featuring the 3-Michelin-star Cheval Blanc restaurant. Breakfast is outstanding, though some family guests noted extra charges for services like ironing.
familyIs this hotel suitable for families? What child-friendly facilities are available?
Family-friendly with children allowed. Guests appreciate the luxurious service and historical ambiance, including treats like gummies for kids. However, note that some rooms are small with limited bed sizes, and some services may incur extra fees.
businessHow is the experience for business travelers?
Business guests highly praise the exceptional service (Service score: 10.0) and historic atmosphere. However, be aware that some rooms have outdated facilities and are small, with isolated serious complaints regarding staff attire and gender discrimination.
coupleWhat makes it special for couples?
Couples highly praise the Rhine views, historic charm, and personalized service. Staff are professional and warm. Main drawbacks include aging facilities, missing air conditioning in some rooms, and long dining wait times.
roomAre the rooms well-equipped? Is there noise?
Rooms offer soundproofing and AC options, but some guests report missing USB ports or AC. Street-facing rooms may have tram noise. Non-smoking rooms, private check-in/out, and luggage storage are available.
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