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Keio Plaza Hotel Tokyo

★★★★·8.9/ 10Recommended
·Hotels
1971 opened· 1452 rooms· Check-in 03:00 PM / out 11:00 AM
Electric car charging stationNewspapers in lobby (surcharge)Fitness facilitiesGuest education on local ecosystems and cultureFront entrance ramp24-hour front deskAll 53 facilities +
Review
Official

Keio Plaza Hotel Tokyo offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Tokyo. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Traveling with minimal baggage is achievable at Keio Plaza Hotel Tokyo, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. Smoking is limited to specified smoking zones. Each accommodation at Keio Plaza Hotel Tokyo is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Keio Plaza Hotel Tokyo, the uniquely tailored rooms provide a configuration choice resembling a separate living room. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Keio Plaza Hotel Tokyo provides a superb assortment of leisure amenities for guests to enjoy. Unwind after your day by exploring the massage and find warmth and relaxation. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

04

Guest scores & sentiment

From 766 guest reviews · multi-source · as of 2026-07-03

Guests praise the prime location, spacious rooms, and attentive service, especially Club Floor perks and breakfast. Complaints focus on outdated facilities in older towers, bathroom odors/mold, complex WiFi, and firm beds.

Dimension scores · cross-source

Location9.0
Value8.0
Service8.0
PraisedSpacious and comfortable rooms · Excellent location and transport links · Extensive breakfast buffet · Kids' lounge highly appreciated
ComplaintsDated rooms/hygiene issues · Slow check-in/reservation errors · Long breakfast queues · Slow luggage handling

KEYRecommend Main Tower or Club rooms for best experience; verify room condition if sensitive to aging facilities.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the transport?
Yes, the location is excellent (dimension score 9.0). It is near Shinjuku Station, making transport very convenient for exploring Tokyo.
diningAre there rich options for breakfast and dining?
Very rich. There are 10 restaurants, 3 cafes, and 5 bars/lounges. Daily buffet breakfast is available (surcharge), along with room service.
familyIs this hotel suitable for families?
Suitable. Families (78 reviews) praise spacious rooms and child-friendly club perks. Note: Official policy states children are not allowed; please verify with official sources.
businessHow is the experience for business travelers?
Solo travelers (16 reviews) appreciate it as a quiet oasis in busy Shinjuku. Facilities include free WiFi, a computer station, and concierge services for seamless stays.
coupleAny recommendations for couples?
Recommend the Club Floor. Couples (77 reviews) praise the lounge's rich dining and city views. Rooms are spacious, clean, and service is professional.
roomWhat are the room facilities like? Any pros and cons?
Pros: 1452 uniquely decorated, spacious rooms with flat-screen TVs and fridges. Cons: Some older towers have outdated facilities, bathroom odors/mold, and firm beds.
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