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DoubleTree by Hilton New Bern - Riverfront

★★★★·8.8/ 10Recommended
DDoubleTree by Hilton·Hilton Honors·Hotels
1986 opened · 2020 renovated· Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 59 facilities +
Review
Official

This hotel is currently closed until further notice due to Hurricane Florence. For assistance with existing reservations, please call 1. 800. HILTONS. Welcome to the DoubleTree by Hilton New Bern Riverfront Hotel, Eastern North Carolina's best kept destination. The hotel is located in the heart of the Downtown Historic District, close to all the area's premier shops, restaurants, and tourist attractions. Come explore Tryon Palace or enjoy a trolley ride from our front doors through historic downtown New Bern. Our charming property, offers resort amenities without the resort cost. We invite you to come and experience all of the upgrades we have made with only our guests in mind. Our guestrooms are the most elegant and comfortable designs imaginable, sure to please your most important guests, friends, and family. Indulge your senses with our resort service and atmosphere. Our 171 guest rooms feature complimentary WiFi and breathtaking views overlooking the spectacular Trent River, a 220-deep water slip marina, or scenic downtown. We also offer 15, 000 square feet of flexible meeting and banquet space ideal for your next conference, meeting, wedding reception or special event. Our experienced and intuitive staff will ensure every detail of your occasion is handled with creative ease. Christoph's Restaurant and Bar, open daily, offers a contemporary casual dining experience on the beautiful waterfront and features hand-cut steaks and seafood to tempt any palate. Meet at the bar, a soothing, hip place to unwind and make friends. Beginning in April, and continuing through the fall months our Deck offers the best place to spend your weekend. Come join us for live entertainment on every Friday and Saturday evening from 5 – 9PM. Jazz On The Trent is featured every Sunday overlooking the lovely New Bern Grand Marina. If relaxation is what you're looking for, feel free to kick back by the pool after a long hot day.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 279 guest reviews · multi-source · as of 2026-07-11

Guests praise the riverside location, free parking, and friendly staff. Rooms are generally clean and comfortable. Complaints focus on outdated facilities, odors, poor cleaning in some rooms, low shower pressure, and inconsistent breakfast quality.

Dimension scores · cross-source

Location9.8
Service9.4
Cleanliness9.0
Value8.6
Surroundings8.4
Facilities8.2
PraisedExceptional staff service · Beautiful river views · Great breakfast value · Convenient location
ComplaintsAging facilities · Poor room maintenance · Loud AC units · Booking disputes

KEYIdeal for those valuing views, location, and free parking. Check room details carefully; sensitive to condition or breakfast quality should review recent reviews.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?
Located in New Bern's historic center with Trent River views, it is steps from Tryon Palace. The location score is exceptionally high at 9.8.
diningHow is the breakfast quality? What dining options are there?
Christoph’s on the Water offers casual dining and weekend entertainment. Breakfast is generally well-regarded, though some guests note inconsistent quality.
familyIs this hotel suitable for families with children?
Yes, it is family-friendly. It allows pets, offers kid meals, and received high praise from 67 family travelers for its staff and river views.
businessHow is the experience for business travelers?
Highly rated for business with a business center, free Wi-Fi, and express check-out. 54 business guests praised the convenience, though some noted older facilities.
roomWhat is the condition of the rooms? Any notable downsides?
Rooms are spacious with modern amenities. However, some guests reported outdated facilities, odors, low shower pressure, or poor soundproofing.
serviceHow is the level of service at the hotel?
Service scores an impressive 9.4. Many guests specifically praised the enthusiasm and professionalism of front desk and dining staff.
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