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Waterloo Cross, Devon by Marston's Inns

★★★★·8.6/ 10Recommended
·Inns
GardenTerraceFree WiFiBreakfast available (surcharge)Smoke-free propertyATM/bankingAll 7 facilities +
Review
04

Guest scores & sentiment

From 274 guest reviews · multi-source · as of 2026-07-11

Guests praise friendly staff, spacious rooms, and value. Complaints focus on inconsistent breakfast quality, worn facilities, noise from the pub, and slow service during peaks.

Dimension scores · cross-source

Wi-Fi8.9
Location8.8
Service8.7
Rooms8.5
Value8.3
Cleanliness8.3
Facilities8.1
PraisedConvenient M5 location · Friendly staff · High-quality food · Spacious comfortable rooms
ComplaintsTired decor needing refurbishment · Hygiene issues in some rooms · Poor soundproofing · Difficult public transport access

KEYSuitable for budget travelers driving. Expect basic facilities and potential noise; verify breakfast type.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located with good transport links?
Yes, it is conveniently located near the M5 motorway, ideal for self-driving guests.
diningWhat dining options are available, and how is the breakfast?
The hotel has an on-site restaurant and bar. Breakfast is available for a surcharge but quality varies, with some reports of cold items.
roomAre the rooms spacious and comfortable? How is the cleanliness?
Rooms are generally praised as spacious and comfortable with good value, though some note worn facilities and maintenance issues like mold or stains.
serviceHow is the service attitude and response speed?
Staff are widely praised for being friendly and professional, though service can be slow during peak hours.
facilityWhat main facilities does the hotel offer? Is there Wi-Fi?
Facilities include free Wi-Fi, self-parking, a terrace, garden, and ATM. Wi-Fi scores highly at 8.9 for reliability.
policyWhat are the check-in/out times? Are pets or children allowed?
Check-in is at 14:00 and check-out at 11:00. Please note that pets and children are not allowed.
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