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ibis Cucuta

★★★·8.6/ 10Recommended
·Hotels
📍Calle 15 # 0- 28 · Cúcuta ↗
📞+5775956161
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 79 facilities +
Review
Official

The ibis Cúcuta hotel is ideal for anyone seeking a budget hotel in the north of Santander, Colombia. The hotel is just 7 miles (11. 3 km) from the Venezuelan border and close to medical centers, exchange bureaus and the financial district. Guests can fly from Bogotá to Cúcuta via Camilo Daza International Airport, or arrive by municipal transport or car. Relax in a comfortable Sweet Bed by ibis and enjoy a delicious breakfast in our restaurant. Dogs weighing up to 33 lb. (15 kg) are also welcome

04

Guest scores & sentiment

From 1,623 guest reviews · multi-source · as of 2026-07-03

Guests praise the prime location, cleanliness, and friendly staff, along with a varied breakfast. Common complaints include unreliable parking availability, uncomfortable mattresses, poor soundproofing, slow check-in processes, and unexpected fees.

Dimension scores · cross-source

Cleanliness9.0
Surroundings9.0
Service8.8
Facilities8.6

KEYSuitable for those valuing location and hygiene. Drivers should accept parking uncertainty; sensitive sleepers should verify mattress firmness and soundproofing beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What amenities are nearby?＋
The hotel enjoys an excellent location, just 500 meters from the Cúcuta Public Library. Guests praise its convenience and access to a garden and free private parking.
diningWhat is included in breakfast? Are there other dining options?＋
Guests enjoy a hearty buffet breakfast with varied options. The hotel also features an on-site restaurant and bar for relaxation and dining.
serviceHow is the front desk service? Is there a language barrier?＋
The 24-hour front desk staff are fluent in English and Spanish, ensuring seamless communication. While some guests noted slow check-in processes, the service attitude is generally friendly.
roomAre the rooms well-equipped? How is the soundproofing and bed comfort?＋
Rooms feature air conditioning, desks, flat-screen TVs, and free WiFi with high cleanliness standards. However, some guests reported uncomfortable mattresses and poor soundproofing.
facilityWhat are the main facilities and convenient services offered?＋
Amenities include a garden, luggage storage, laundry, tour desk, and wheelchair accessibility. Services include airport transfers, car hire, and cashless payments.
policyWhat are the check-in and check-out times? Are pets allowed?＋
Check-in is at 15:00 and check-out at 12:00. Pets are allowed, and family rooms are available. Non-smoking rooms are also provided.
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