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Hotel Casa del Cerro

8.5/ 10Recommended
·Hotels
📍3a avenida Norte Final # 12 · Antigua Guatemala ↗
📞+3726380850
Family roomsLuggage storageParkingCurrency exchangeBoard games/puzzlesShuttle service (additional charge)All 52 facilities +
Review
Official

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a hair salon. This hotel also features shopping on site, a television in a common area, and tour/ticket assistance. Getting to nearby attractions is a breeze with the complimentary area shuttle. You can enjoy a meal at the restaurant serving the guests of Hotel Sophia by Tartuhotels, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and LCD televisions.

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the excellent location within walking distance of the historic centre, the charming colonial architecture, tranquil garden, and exceptionally friendly, helpful staff. The main drawbacks relate to maintenance: inconsistent shower temperatures, low water pressure, occasional pipe odours, and some compact or dated rooms with limited storage or outlets. Despite these minor issues, the overall experience is highly rated with good value for money.

Dimension scores · cross-source

Service9.1
Location8.9
Rooms8.5
Value8.5
Cleanliness8.5
Wi-Fi8.2
Surroundings8.2
Facilities8.0
＋ PraisedExcellent and quiet location · Friendly and helpful staff · Pleasant garden atmosphere · Good value for money
－ ComplaintsPoor soundproofing · Inconsistent shower temperature/pressure · Aging facilities/lack of storage · Odors or pest risks

KEYIdeal for travelers seeking a quiet, centrally located stay with warm hospitality. Guests sensitive to shower pressure, room size, or older furnishings should manage expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach the city center?＋
The location is excellent, within walking distance of Antigua's historic centre yet very quiet. Guests praise the charming colonial courtyard atmosphere. It scored 8.9/10 on location dimensions based on 75 reviews.
serviceWhat is the staff attitude like?＋
Staff are highly praised for being friendly and helpful, often assisting with luggage and providing local travel tips. Service scored 9.1/10, making it a standout feature according to guest reviews.
roomWhat are the room facilities and hygiene like?＋
Rooms are generally clean with comfortable beds and some garden views. However, some rooms are compact with dated furniture and limited outlets. Plumbing issues like inconsistent shower temperature or low pressure have been reported by some guests.
facilityDoes the hotel have parking? Is there a fee?＋
Private parking is available but incurs an additional charge. While listed as a facility, some family guests noted the extra cost, so drivers should budget accordingly.
diningIs breakfast included in the room rate?＋
Breakfast is not always included in the room rate; it depends on the booking type. A shared kitchen is available, but guests should confirm inclusion during booking to avoid extra charges.
businessIs it suitable for business travel? How is the internet?＋
Internet experience is average. While free wired internet is available, guests report weak WiFi signals in rooms (WiFi score: 8.2). Rooms have desks, but wireless stability may concern heavy users.
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