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Hotel Canaima

★★·8.2/ 10Recommended
·Hotels
📍180 Av Costera Miguel Alemán Magallanes, Acapulco, GRO, 39670 · Acapulco ↗
Fitness facilities24-hour front deskLuggage storageTerraceFree WiFiConcierge serviceAll 15 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the friendly staff, free pickup service, and delicious meals. Common complaints include the location being off the Camino route, high prices relative to value, noise from traffic, and lack of air conditioning.

KEYSuitable for those valuing comfort, pickup service, and dining. Note the off-route location, higher prices, and potential noise.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? Is it near major attractions?＋
Located near Diana the Huntress and Condesa Beach, but guests note it is off the Camino route, requiring extra walking.
serviceWhat special services does the hotel offer?＋
Guests highly praise the friendly staff and free pickup service. Concierge, tour assistance, and convenient laundry services are also available.
diningHow is the dining at the hotel?＋
Based on 75 reviews, guests find the food delicious, especially dinner. A terrace is available for dining or relaxation.
roomHow are the room facilities and comfort?＋
Rooms are clean but small and dated. Key issues include lack of air conditioning and poor soundproofing against traffic noise.
facilityWhat leisure and fitness facilities are available?＋
The hotel features an outdoor pool and a fitness center. Free self-parking and wheelchair-accessible parking are also provided.
policyWhat are the check-in/out times? Are pets or children allowed?＋
Check-in is at 15:00 and check-out at 12:00. The hotel does not allow pets or children.
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