FlyerKeyThe guest's hotel playbook
Search
Me
Publish
Search cities, hotels, brands…
1 / 24

M Crown Hotel

★★★★·8.4/ 10Recommended
·Hotels
📍MarBa Hub, Police Bazaar, Shillong, Meghalaya, 793001 · Shillong ↗
📞+913642502349
2017 opened· 29 rooms· Check-in 02:00 PM / out 12:00 PM
Meeting rooms24-hour front deskLuggage storageFree WiFiConcierge serviceMeeting roomsAll 13 facilities +
Review
Official

At M crown Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Shillong with ease by utilizing the services provided by taxi and car hire. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and safety deposit boxes. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the M crown Hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. At M crown Hotel, select bathrooms are equipped with toiletries to enhance your comfort during your stay. At M crown Hotel, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At M crown Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, salon, spa and sauna for ultimate relaxation.

04

Guest scores & sentiment

From 213 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime Police Bazaar location, spacious rooms, and friendly staff. Common complaints include non-functional ACs, inconsistent hot water, and poor soundproofing causing noise issues.

Dimension scores · cross-source

Service8.0
Location8.0
Facilities7.4
Cleanliness7.4
Surroundings7.4
Value7.0
＋ PraisedPrime location near shopping and dining · Delicious food and extensive breakfast buffet · Attentive staff catering to children's needs · Spacious rooms with modern decor
－ ComplaintsLack of AC in some rooms; reliance on coolers · Poor soundproofing and street noise · Unreliable or insufficient hot water · Hygiene issues with linens and towels

KEYSuitable for location-focused travelers. Verify AC and hot water status before booking if sensitive to noise or temperature.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what attractions are nearby?＋
Located in the heart of Police Bazaar, it is within walking distance to India Orchidarium, Botanical Garden, and Wards Lake. The location dimension scores 8.0, offering convenient access to popular spots.
diningHow is the dining experience at the hotel?＋
Dining is a key highlight praised by guests as 'Excellent food'. Business and family travelers both note high ratings for breakfast and meals, with 24-hour room service available.
roomWhat are the pros and cons of the room facilities?＋
Rooms are spacious and clean. However, drawbacks include non-functional ACs (some only have old coolers), inconsistent hot water, and occasional hygiene issues, indicating maintenance needs.
serviceHow is the service attitude at the hotel?＋
Staff are generally friendly and professional, with a service dimension score of 8.0. While many praise their warmth, some family guests noted lower efficiency at the front desk.
policyAre pets or children allowed at the hotel?＋
The policy states pets are not allowed. Although 80 family travelers stayed, the data indicates children are not officially allowed, so please contact the hotel directly for confirmation.
facilityWhat main facilities and services does the hotel offer?＋
Facilities include free WiFi, 24-hour front desk, luggage storage, concierge, elevator, and wheelchair-accessible parking. It also offers meeting rooms, BBQ grills, and spa/massage services.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →